Help with deactivated account

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DeVelox
Posts: 2
Joined: Wed Aug 02, 2017 9:08 am

Help with deactivated account

Postby DeVelox » Wed Aug 02, 2017 9:22 am

I made an account in order to save my single player game but after noticing the name capitalisation wasn't correct I figured there'd be an easy way to change it. After some stumbling around trying to find a login/account management page I found the "conveniently" labeled "Account ..." button under Play by e-mail which, I admit, was dumb of me but I rushed through the "login" prompt only to realise too late I had just deactivated my account.

I thought, no big deal, I'll just re-create it but now I'm stuck being unable to use my name in any way, for a new account or as a guest name. I don't see an option to re-activate or recover the account either.

I'd appreciate it if anyone could either re-activate my account or delete it fully so I can re-create it. The username and e-mail in question are the same as on this forum.

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AndreasR
Elite
Posts: 685
Joined: Thu May 02, 2013 10:26 pm
Location: Norway

Re: Help with deactivated account

Postby AndreasR » Wed Aug 02, 2017 9:35 am

Done. please check your email.

DeVelox
Posts: 2
Joined: Wed Aug 02, 2017 9:08 am

Re: Help with deactivated account

Postby DeVelox » Wed Aug 02, 2017 9:39 am

Thank you!